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Korean Artwork Playground T-shirt Brand

Freely match your favorite Jibbitz-charms

D'FRAME * CLOUD CAKE

How long can I return the items?

Returns can be made within 14 days from the date you've received all your items. Please contact us immediately. No returns are made after 14 days from the date you've received your items.

Conditions

  1. All item(s) must be unworn and in the original condition with the original packaging and all tags attached. Any item(s) that appear to have been worn, washed, or altered in any way will not qualify for a refund. The original shipping cost (if any) is non-refundable, in most cases.
  2. Items marked "Final Sale" are not eligible for return or exchange and are not subject to price adjustment.
  3. Products created for collaborations or special events cannot be returned online or in-store unless they're defective.
  4. Shipping charges paid on the original order will not be refunded on returns made in store or online. Please contact our Support Center for the returns.

 

Important notice:

  1. To return a package, please contact our Customer Service for a return address. Please do not send your return to the sender's address on your package.
  2. Please make sure you don't include items not from D'FRAME by accident in your return package. We will not be responsible for sending back those items to you.

Refunds

PayPal account refunds: Up to 48 hours

Credit card refunds: Between 7-14 business days

Wallet refunds: Up to 24 hours

For some debit and credit card refunds to the original payment account cannot be made. In such cases, we will request customers to provide us with a PayPal account in their name to complete refunds. Thank you for your understanding.

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