Important notice:
- To return a package, please contact our Customer Service for a return address. Please do not send your return to the sender's address on your package.
- Please make sure you don't include items not from D'FRAME by accident in your return package. We will not be responsible for sending back those items to you.
Refunds
PayPal account refunds: Up to 48 hours
Credit card refunds: Between 7-14 business days
Wallet refunds: Up to 24 hours
For some debit and credit card refunds to the original payment account cannot be made. In such cases, we will request customers to provide us with a PayPal account in their name to complete refunds. Thank you for your understanding.