Returns

You can return items from your original order free of charge within 30 days of purchase. *Excludes items marked as final sale.

Exchanges

Our styles sell out quickly, so if you would like to exchange and don't want to miss out, we recommend returning your item for a refund and then purchasing the item you want right away. We will process your refund within 3-5 days of your return arriving at our warehouse.

When will my order ship?

We ship within 1-3 business days (excluding weekends, holidays, and when the surf is good).

Do you ship internationally?

Of course we do. Please note that international orders take much longer to ship and may incur import/VAT taxes that we have no control over.

How do I contact someone?

Customer service hours are Monday-Friday: 9am-5pm PST. Please allow up to 1-2 days for someone to get back to you. You can contact our customer service by emailing: support@dframeshop.com

What are your sizes?

Our items run true to size. Please refer to our size chart.